Overview of Project Management
Programme Objectives
- Understand a project’s mission, objectives (SMART) and risks, and begin determining the scope of the work
- Gain experience with the steps involved in the project management process and adapt the stages to address the nuances within a variety of organizational setting
- Use case study exploration to examine how project management techniques can be leveraged as process improvement tools
- Learn the interpersonal dynamics that emerge between and among the roles of clinical and administrative leaders/staff with specific focus on managing conflict and successful negotiation as it pertains to the project management arena
- Identify and examine methods that maximize communication among audiences with a stake in project outcomes
- Understand Project Life Cycle stages
- Understand Project risk management
- Assemble a work plan; determine the project’s schedule and options;
- Understand the importance of identifying and producing deliverables according to the agreed upon schedule, while still meeting requirements;
- Understand each team member’s role and responsibilities;
- Track and be able to report project progress and quality
Course Content
- Project Management Concepts
- Process vs. Project Management
- Project Characteristics
- Mission, Project Objectives
- Project resources, Roles and responsibilities
- Project Risk management
- Project Management Model
- Project Management (in the World of Healthcare)
- Project Life Cycles (Initiation, Planning, Execution, Monitoring, Controlling, Costing)
- Integration of the Project and the key Processes
- Stakeholder Roles and Responsibilities
- The Total Systems Pentagon for the Healthcare Environment
- Best Practices
- Project Scope management
- Managing Risk and the Risk Framework
- Managing the Pentagon i.e. Time, Costs, People, Project Plan, Scope and Quality and risk
- Project Planning
- Work breakdown structure
- Estimating techniques
- Network diagram
- Critical Path method
- Gantt chart and timelines
- The Need to Negotiate
- Critical Project Communication
- Project Organizing and Scheduling
- Project communications management
- Project Execution, Monitoring and Control
- Project Change Control (Scope Management)
- Plan for Changes
- Implementing an Effective Change Control Process
- Project and Stakeholder Roles and Responsibilities
- Project Closure and Lessons Learned
Training Methodology
In order to maximize the participants' learning and retention, Gazelles trainer will use the following methods:
- Small group discussions and activities
- Case studies & Simulation
- LEGO® SERIOUS PLAY® - Simulation for experiential learning
- Hands-on tools used on MS Excel platform
- Quizzes and exercises
- Quizzes and exercises
- Quizzes and exercises